Starfield Vasco Funko POP! – Xbox Gear Shop Exclusive Figure FAQ

Q: WHEN DOES THE EXCLUSIVE STARFIELD VASCO FUNKO POP! FIGURE GO ON PRESALE?
A: Xbox Gear Shop’s Exclusive Starfield Vasco Funko POP! Figure will be available for preorder starting on Wednesday, August 30th at 12:30pm ET / 9:30am PT.
Q: WHAT IS THE EXCLUSIVE STARFIELD VASCO FUNKO POP! FIGURE?
A: Xbox Gear Shop’s Exclusive Starfield Vasco Funko POP! Figure shows the lovable Constellation robot companion, perfectly posed for every mission! Vasco stands approximately 4" tall, and comes in the classic Funko display box, complete with a Xbox Gear Shop exclusive sticker of authenticity.
Q: WHERE WILL THE EXCLUSIVE STARFIELD VASCO FUNKO POP! FIGURE PRESALE TAKE PLACE?
A: The presale of Xbox Gear Shop’s Exclusive Starfield Vasco Funko POP! Figure will take place exclusively in our US shop at gear.xbox.com, and in our UK shop at uk.gear.xbox.com.
Q: WILL THE EXCLUSIVE STARFIELD VASCO FUNKO POP! FIGURE SHIP TO OTHER COUNTRIES?
A: The figure can ship internationally to many other countries from either gear.xbox.com or uk.gear.xbox.com
Q: WHEN WILL MY PRE-ORDER SHIP?
A: We anticipate that the Xbox Gear Shop’s Exclusive Starfield Vasco Funko POP! Figure will ship to customers on or about February 29, 2024. Please note that the shipping date is subject to change due to current supply chain challenges. 
Q: HOW MANY OF THE EXCLUSIVE STARFIELD VASCO FUNKO POP! FIGURES CAN I PURCHASE?
A: Since supplies are strictly limited, customers may purchase up to three (3) units of the Xbox Gear Shop’s Exclusive Starfield Vasco Funko POP! Figure. We encourage you to visit the presale as early as possible, before we sell out!
Q: WILL CHECKOUT BE DIFFERENT THAN NORMAL DURING THE PRESALE?
A: Checkout will function normally during the presale. However, during periods of extremely high sales volume when the presale launches, you may be placed in a waiting queue as shown in the screenshot below. Your waiting period should be no more than a few minutes. The page will automatically update when it's your turn to check out, so you can complete your purchase. Please don't reload the page or you will lose your place in line.
Q: CAN I RETURN OR CANCEL MY ORDER?
A: Due to the nature of this special presale event, all sales are final. Payment will be collected at the time of your presale purchase, and returns or cancellations are not permitted.
Q: IF THERE'S A PROBLEM WITH MY FIGURE WHEN I RECEIVE IT, WHAT CAN I DO?
A: Please contact our customer service team using the Contact Us link at the bottom of every page if you receive a damaged product. While we do our best to deliver all shipments safely, please note that we can't guarantee that the windowed display box will be entirely free of minor blemishes.
Q: ANYTHING ELSE?
A: Yes, thank you for reading through this FAQ, and we're very excited to be able to bring you Xbox Gear Shop’s Exclusive Starfield Vasco Funko POP! Figure!