EXCLUSIVE LIMITED EDITION HALO 20TH ANNIVERSARY MASTER CHIEF
FUNKO POP! FIGURE FAQ

20th Anniversary Master Chief Funko Pop! Vinyl Figure

    Q. WHEN DOES THE MASTER CHIEF 20TH ANNIVERSARY LIMITED EDITION EXCLUSIVE FUNKO POP! VINYL FIGURE GO ON PRESALE, AND WHEN WILL IT END?
    A. The Master Chief 20th anniversary limited edition exclusive Funko Pop! vinyl figure has sold out, and the presale has ended. Thank you very much for your interest!

    Q. WHAT IS THE MASTER CHIEF 20TH ANNIVERSARY LIMITED EDITION EXCLUSIVE FUNKO POP! VINYL FIGURE?
    A. The Master Chief 20th anniversary limited edition exclusive Funko Pop! vinyl figure shows the Master Chief in his original MJOLNIR Mark V armor with a unique matte black colorway inspired by the Halo 20th Anniversary emblem. The figure comes in the classic Funko display box, complete with the Xbox Gear Shop sticker of authenticity.

    Q. WHAT IS THE SPECIAL DESIGN TREATMENT OF THE FIGURE?
    A. The figure features a unique matte black treatment of the body armor and a gold visor, reflecting Halo's 20th anniversary color scheme.

    Q. WHERE WILL THE MASTER CHIEF 20TH ANNIVERSARY LIMITED EDITION EXCLUSIVE FUNKO POP! VINYL FIGURE PRESALE TAKE PLACE?
    A. The presale of the Master Chief 20th Anniversary Limited Edition Exclusive Funko Pop! Vinyl figure will take place exclusively in our US shop at https://gear.xbox.com and in our UK shop at https:/uk.gear.xbox.com.

    Q. WILL THE MASTER CHIEF 20TH ANNIVERSARY LIMITED EDITION EXCLUSIVE FUNKO POP! VINYL FIGURE SHIP INTERNATIONALLY?
    A. Yes, the figure will ship internationally! Please note that you are responsible for any import fees, taxes, or duties required in your location upon delivery.

    Q. WHEN WILL MY PREORDER SHIP?
    A. We anticipate that the 20th anniversary Master Chief Funko Pop! vinyl figure will ship to customers on Friday April 29th, 2022. Please note that the shipping date is subject to change due to current supply chain challenges.

    Q. ARE YOU OFFERING ANY OTHER LIMITED-EDITION 20TH ANNIVERSARY PRODUCTS DURING THE PRESALE?
    A. Yes! The 20th anniversary Master Chief Funko Pop! vinyl figure will also be offered in a special bundle, including an exclusive 20th anniversary mug with a special metallic printing treatment, and a black-and-gold 20th anniversary keychain. Preorder the bundle now!

    20th anniversary bundle including Funko Pop! figure, mug, and keychain.

    Q. HOW MANY OF THE LIMITED-EDITION FIGURES CAN I PURCHASE?

    A. Since supplies are strictly limited, customers may purchase up to three units of the 20th anniversary Master Chief Funko Pop! vinyl figure, and up to three units of the special bundle. We encourage you to visit the presale as early as possible, before we sell out!

    Q. WILL CHECKOUT BE DIFFERENT THAN NORMAL DURING THE PRESALE?
    A. Checkout will function normally during the presale. However, during periods of extremely high sales volume, you may be placed in a waiting queue as shown in the screen shot below. Your waiting period should be no more than a few minutes. The page will automatically update when it's your turn to check out, so you can complete your purchase. Please don't reload the page or you will lose your place in line.

    Checkout waiting queue image.

    Q. CAN I RETURN OR CANCEL MY ORDER?
    A. Due to the nature of this special presale event, all sales are final. Payment will be collected at the time of your presale purchase, and returns or cancellations are not permitted.

    Q. IF THERE'S A PROBLEM WITH MY FIGURE WHEN I RECEIVE IT, WHAT CAN I DO?
    A. Please contact our customer service team using the Contact Us link at the bottom of every page if you receive a damaged product. While we do our best to deliver all shipments safely, please note that we can't guarantee that the windowed display box will be entirely free of minor blemishes.

    Preorder the limited edition 20th Anniversary Master Chief Funko Pop! figure and bundle right here!